Back to the feature overview 02 / Phone automation

Every call answered, every caller followed up.

Connect a Vapi voice agent to your business line. It greets callers with your script, captures what they need, and every call lands in Voice Intelligence with a summary, outcome and duration for your team to act on.

Real screens from the Cycle Leads app, shown with a demo business.

Voice Intelligence: call records
How it works

Voice AI Receptionist, step by step.

Select a step to see that part of the app.

Voice Intelligence: call records
Voice Intelligence: call records
Message Center with a customer conversation open
Built for cleaning businesses

The phone gets answered, even mid-clean.

Cleaning owners lose jobs to the call they could not pick up. The Voice AI receptionist answers your business line with the greeting and persona you write, day or night, and captures what the caller needs: the service, the address and the details that change the price.

Every call becomes a record in Voice Intelligence with the outcome, date, duration and a summary, so nobody has to listen back to know what happened. Your team picks up in Message Center, sends a quote or creates the booking while the customer is still interested.

Why cleaning businesses use it

What it does for your business.

01

No missed calls

Callers can describe their cleaning needs even when the office is busy or closed.

02

Context for follow-up

Each call record carries a summary and outcome, so nobody has to listen back to find out what happened.

03

Your script, your voice

You write the greeting, persona and instructions the agent follows.

What's inside

Built into Voice AI Receptionist.

The voice agent runs on your own Vapi account and phone number. Availability of voice minutes depends on your plan.

  • Agent Persona & Script
  • Reception & Routing
  • Vapi Integration
  • Voice Tools Inventory
  • Call Records & Transcripts with outcomes and durations
Screens

A closer look at the app.

Click a screen to enlarge it.

Questions

Voice AI Receptionist FAQ.

What does the AI receptionist do when a customer calls?

It answers with your greeting and script, captures what the caller needs, and saves a call record with a summary and outcome for your team to follow up.

Which phone service does the voice agent use?

It runs on your own Vapi account and phone number, connected on the Integrations screen.

Is the voice receptionist included in every plan?

Voice minutes depend on your plan. On the Starter plan the AI receptionist is available as an add-on. See the pricing section for current plans.

Ready when you are

Try Voice AI Receptionist free.

Every plan starts with a free trial. Set up your workspace, add your services and see your first leads come in. No card needed to start.